CERTH is one of the leading research centers in Greece and listed among the TOP-20 in the European Union. CERTH is the EIT core partner our activity and has experience in urban mobility both from a research and real-world applications points of view. Specifically, the activity will be supported by their Economic and Social Impacts of Transport Systems Laboratory. CERTH will assess the transportation networks of both demo cities and drive the design of services taking into account local transportation models (e.g. DRT). Secondly, CERTH will supervise the survey design and its UX for both pilots by taking inputs from its research experience, relationship with transport providers, project partners and associated partners such as European Passenger Federation. Finally CERTH will assess the transferability of results to other cities to support scaling.